Back to all

Clarification on Error Codes and Retry Handling in Japan CV API v1.0

Hello everyone,
I'm integrating Japan CV API v1.0 into an automated application processing system, and I'm encountering a point that's not entirely clear in the PolyTrack documentation regarding error handling.

Specifically, when the API returns an error (e.g., due to rate limit, timeout, or input data), the current documentation doesn't clearly describe:

A complete list of error codes

When should I retry, and when shouldn't I?

The appropriate retry interval to avoid repeated request rejections

This makes building client-side error handling logic somewhat difficult, especially with batch or asynchronous systems.

I'd like to discuss:

How are you all handling errors and retries with the Japan CV API?

Are there any internal best practices not clearly stated in the documentation?

Is it possible to add a more detailed error code table and retry instructions in the future? Hopefully, this topic will help both new users and API development teams improve the integration experience.